Privacy Policy
Privacy Notice
Kinetic Business Advice Limited has issued this privacy notice to you to explain
how we use any personal information we collect about you.
What information do we collect about you?
We collect information about you when you engage us for any kind of consulting,
facilitation, coaching or training work. This information might relate to your personal
and business circumstances. It may also include special categories of personal data
such as data about your health, if this is necessary for the provision of our services.
We may also collect information when you voluntarily complete client surveys or
provide feedback to us.
Information relating to usage of our website isn’t collected using cookies at the
moment, but may be so in the future. These are text files placed on your computer to
collect standard internet log information and visitor behaviour information. We may in
future use your information collected from the website to personalise your repeat visits
to the site.
Why do we need to collect and use your personal data?
The primary legal basis that we intend to use for the processing of your data is for the
performance of our contract with you. The information that we collect about you is
essential for us to be able to carry out the services that you require from us effectively.
Without collecting your personal data we would be unable to fulfil our legal
obligations.
Where special category data is required we will obtain your explicit consent in order to
collect and process this information.
How will we use the information about you?
We collect information about you in order to provide you with the services for which
you have engaged us.
Who might we share your information with?
We will not share your information for marketing purposes with companies outside
our business.
To deliver our services to you effectively we may send your details to third parties
such as those that we may engage for accountancy or legal services as well as the
online platform providers that we use.
Where third parties are involved in processing your data we will have a contract in
place with them to ensure that the nature and purpose of the processing is clear, that
they are subject to a duty of confidence in processing your data and that they will only
act in accordance with our written instructions.
Where it’s necessary for your personal data to be forwarded to a third party we will
use appropriate security measures to protect your personal data in transit which will
include but is not limited to password protection and/or encryption of data etc.
How long do we keep hold of your information?
In principle, your personal data should not be held for longer than is required under the
terms of our contract for services with you. However, we reserve the right to retain
data for longer than this due to the possibility that it may be required to defend a future
claim against us.
You have the right to request deletion of your personal data. We will comply with this
request, subject to the restrictions of our legitimate interests as noted above.
How can I access the information you hold about me?
You have the right to request a copy of the information that we hold about you. If you
would like a copy of some or all of your personal information, please email or write to
us using the contact details noted below.
We have an obligation to ensure that your personal information is accurate and up to
date. Please ask us to correct or remove any information that you think is likely to be
incorrect.
Marketing
We may like to send you information about our services that may be of interest to you.
If you have agreed to receive marketing information, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If
you no longer wish to be contacted for marketing purposes, please contact us by email
or post.
Other websites
Our website may contain links to other websites. This privacy policy only applies to
this website so when you link to other websites you should read their own privacy
policies.
What can you do if you are unhappy with how your personal data is processed?
We may be required to report to the relevant supervisory authority within 72 hours
upon discovering a data breach. This will be assessed on a case-by-case basis. For
example, if personal details are lost or stolen which could present a risk of identity
fraud for our clients. If a breach is likely to result in risk to an individual’s rights and
freedoms, we will notify you directly detailing the nature of the breach, the categories
and approximate number of individuals concerned, and the same for personal data
records concerned.
We will give you a description of the likely consequences of the breach, and a
description of any measures taken to deal with the breach, and any taken to mitigate
the effects of the breach.
You also have a right to lodge a complaint with the supervisory authority for data
protection. In the UK this is: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113 (local
rate)
Changes to our privacy policy
We keep our privacy policy under regular review and we will inform you of any
changes when they occur. This privacy policy was last updated on 30th March 2023.
How to contact us
Please contact us if you have any questions about our privacy policy or information we
hold about you:
By email at:
mark@kineticbusinessadvice.com
Or write to us at:
Kinetic Business Advice Limited
7-9 The Avenue
Eastbourne, East Sussex BN21 3YA